1. GENERAL POLICY

Due to the nature of digital products, all sales are final.

Once software, digital content, or activation keys are delivered or activated, they cannot be returned or refunded.

2. ELIGIBLE REFUND CASES

Refunds may be approved only under the following strict conditions:

A. Duplicate Payment

If you accidentally make two or more payments for the same plan, we will refund the extra amount.

B. Payment Charged but Service Not Activated

If technical issues prevent activation and our support team confirms that activation is not possible.

C. Incorrect Amount Deducted

If a payment gateway incorrectly deducts an excess amount.

Every refund request must be verified by our support team.

3. NON-REFUNDABLE ITEMS

We do not offer refunds in the following cases:

A. Software Already Activated / License Issued

Once an activation key is used or linked to a device.

B. Digital Downloads

Schematics, boardviews, tools, manuals, videos, and any downloadable files.

C. Subscription Usage

If the user has already logged in or accessed any premium content.

D. Change of Mind

Refunds are not issued because the user no longer wants the service.

E. Wrong Purchase

You are responsible for reading plan details before purchasing.

F. Device Issues

We are not responsible for incompatibility with:

• Old devices

• Unsupported OS

• Damaged hardware

• User-side technical issues

4. CHARGEBACK POLICY

Initiating a chargeback without first contacting us is considered a violation.

If a user files a false chargeback:

• Account will be permanently terminated

• License will be blocked

• Access to services will be revoked

• Legal action may be taken for misuse

Always contact us first for resolution.

5. REFUND PROCESS

If you qualify for a refund:

1. Contact us at [support@yourwebsite.com]

2. Provide payment proof (transaction ID, screenshot)

3. Our team will review within 3–7 business days

4. Approved refunds are processed within 7–14 business days

Refunds will be returned to the original payment method only.

6. CONTACT FOR REFUND REQUESTS

📧 Email: [support@yourwebsite.com]
🌐 Website: [yourwebsite.com]